American Express Scams: What It Is and How to Avoid a Similar Situation
American Express card email scams have been around for a long time now, with options appearing at various times. Some emails are obviously fake, but later messages about well-written versions are much more difficult to detect and avoid. Scammers use American Express logos and branding in emails to trick customers into clicking a link and visiting a website to enter their account information. Some look very convincing, but with close inspection and some new tactics, you can avoid this scam.
American Express customers receive a variety of emails that mimic the real deal, but be aware; this is American Express email fraud! These sophisticated deceptions are designed to trick you into clicking on a link that instantly infects your computer with a virus or malware. Even worse, many of them trick you into entering personal data, which are then used to steal your identity.
How Do American Express Credit Card Scams Work?
Scammers use email to trick American Express customers into giving away their credit card numbers, birthdates, social security numbers, and other personal information, so they can use it to steal their identity.
A phishing email from American Express is a message formatted as if it came from American Express. Typically, they use intimidation tactics and the message contains a sense of urgency with vague threats to block or close your credit card account if you don’t do so immediately.
Sometimes these emails ask you to “verify your user ID”. Some emails even contain transaction details and require that they come from the fraud detection department, asking them to respond quickly to the allegations listed. In some cases, scammers use terminology that sounds like cardholders are getting updates for their accounts.
They use a variety of methods to lure you in, or scare you, or offer something of value, and in return, you must provide your personal account information.
There were even reports of a text American Express report fraud where customers received text messages asking them to verify their specific account details.
How Do American Express Email Scammers Find Victims?
Cybercriminals obtain email addresses from a variety of sources. In some cases, they may send bulk emails to thousands of people, hoping that some of them are American Express customers who will accept the bait. Some use bots to search the Internet for email addresses; other scammers buy targeted email subscriber lists on the dark web.
How Can I Avoid Getting Involved in This American Express Fraud Alert?
The best way to avoid American Express phone scams is to know exactly what to look for in emails and what to do if you receive them. First, check the “from” email address. They can be spoofed, but check your email headers to make sure the email came from a legitimate American Express account.
The only American Express fraud reporting addresses American Express uses to send emails are: @americanexpress.com, @aexp.com, @welcome.aexp.com, @americanexpress.co.uk, @email.americanexpress.com, @welcome.americanexpress.com and @aexpfeedback.com.
Here are some tips for finding an American Express fraud investigation process:
- If you receive an email claiming to be owned by American Express, and it did not come from one of the domains listed above, it is fake. Don’t open it, don’t click links, and delete it immediately.
- Look for grammatical errors and oddly worded sentences. These telltale signs may indicate that it is not legal.
- If an email prompts you to urgently exchange messages to take action, or your account may be closed, restricted, or blocked, it may be a fake.
- Never click on a link inside an email. Always open a new browser page, log into your account and see if something needs your attention.
- Don’t open attachments from someone you don’t know.
- Hover over links to see where they go.
- Never send personal information via text message to someone you don’t know, in our case American Express phishing scams.
- Look for https in URLs before entering any information on a website that looks like it belongs to American Express. If you don’t see the lock symbol, it could be a fake website.
- Never provide personal information to American Express scams who are requesting it, unless you have initiated the exchange.
Banks and credit cards never ask customers to verify social security numbers, account numbers, dates of birth, or other personal information via email or the Internet.
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